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Northern Vietnamese

Take a Business Phone Call Phrases

Practical Vietnamese phrases for take a business phone call.

Quick answer

In one sentence

A lô, công ty ABC xin nghe.

  • answering, transferring and closing a workplace phone call
  • Start with: A lô, công ty ABC xin nghe., Tôi có thể gặp chị Lan không?, Xin hỏi ai đang gọi ạ?.

Mini lesson

Use this when...

answering, transferring and closing a workplace phone call

Real situations

All phrases

Play normal audio first, then slow audio, then save only the phrases you will actually need.

A lô, công ty ABC xin nghe.

Hello, ABC Company speaking.

Start with this line when answering, transferring and closing a workplace phone call.

Say it

Listen first, then use these tone cues.

AalevelKeep the voice steady and level.lôlolevelKeep the voice steady and level.côngconglevelKeep the voice steady and level.tytylevelKeep the voice steady and level.ABCabclevelKeep the voice steady and level.xinxinlevelKeep the final n short.nghenghelevelStart with the back-of-mouth ng sound.
Vietnamese spelling

A→a

lô→lờ ô lô

công→cờ ông công

ty→tờ y ty

ABC→abc

xin→xờ in xin

nghe→ngờ e nghe

Tôi có thể gặp chị Lan không?

May I speak with Lan?

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

TôitoilevelKeep the voice steady and level.cócorisingLift the voice upward.thểthedippingDip slightly, then recover.gặpgapheavyDrop the voice low and short.chịchiheavyDrop the voice low and short.LanlanlevelKeep the final n short.khôngkhonglevelKeep the voice steady and level.
Vietnamese spelling

Tôi→tờ ôi tôi

có→cờ o co sắc có

thể→thờ ê thê hỏi thể

gặp→gờ ăp găp nặng gặp

chị→chờ i chi nặng chị

Lan→lờ an lan

không→khờ ông không

Xin hỏi ai đang gọi ạ?

May I ask who is calling?

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

XinxinlevelKeep the final n short.hỏihoidippingDip slightly, then recover.aiailevelKeep the voice steady and level.đangdanglevelĐ starts like English d; do not say z.gọigoiheavyDrop the voice low and short.ạaheavyDrop the voice low and short.
Vietnamese spelling

Xin→xờ in xin

hỏi→hờ oi hoi hỏi hỏi

ai→ai

đang→đờ ang đang

gọi→gờ oi goi nặng gọi

ạ→a nặng ạ

Tôi là Alex từ công ty XYZ.

This is Alex from XYZ Company.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

TôitoilevelKeep the voice steady and level.làlafallingLet the voice fall gently.AlexalexlevelKeep the voice steady and level.từtufallingLet the voice fall gently.côngconglevelKeep the voice steady and level.tytylevelKeep the voice steady and level.XYZxyzlevelKeep the voice steady and level.
Vietnamese spelling

Tôi→tờ ôi tôi

là→lờ a la huyền là

Alex→alex

từ→tờ ư tư huyền từ

công→cờ ông công

ty→tờ y ty

XYZ→xờ yz xyz

Chị Lan đang họp.

Lan is in a meeting.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

ChịchiheavyDrop the voice low and short.LanlanlevelKeep the final n short.đangdanglevelĐ starts like English d; do not say z.họphopheavyDrop the voice low and short.
Vietnamese spelling

Chị→chờ i chi nặng Chị

Lan→lờ an lan

đang→đờ ang đang

họp→hờ op hop nặng họp

Bạn có muốn để lại lời nhắn không?

Would you like to leave a message?

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

BạnbanheavyKeep the final n short.cócorisingLift the voice upward.muốnmuonrisingKeep the final n short.đểdedippingĐ starts like English d; do not say z.lạilaiheavyDrop the voice low and short.lờiloifallingLet the voice fall gently.nhắnnhanrisingKeep the final n short.khôngkhonglevelKeep the voice steady and level.
Vietnamese spelling

Bạn→bờ an ban nặng Bạn

có→cờ o co sắc có

muốn→mờ uôn muôn sắc muốn

để→đờ ê đê hỏi để

lại→lờ ai lai nặng lại

lời→lờ ơi lơi huyền lời

nhắn→nhờ ăn nhăn sắc nhắn

không→khờ ông không

Vâng, nhờ chị gọi lại cho tôi.

Yes, please ask her to call me back.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

VângvanglevelKeep the voice steady and level.nhờnhofallingLet the voice fall gently.chịchiheavyDrop the voice low and short.gọigoiheavyDrop the voice low and short.lạilaiheavyDrop the voice low and short.chocholevelKeep the voice steady and level.tôitoilevelKeep the voice steady and level.
Vietnamese spelling

Vâng→vờ âng vâng

nhờ→nhờ ơ nhơ huyền nhờ

chị→chờ i chi nặng chị

gọi→gờ oi goi nặng gọi

lại→lờ ai lai nặng lại

cho→chờ o cho

tôi→tờ ôi tôi

Số điện thoại của tôi là...

My phone number is...

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

SốsorisingLift the voice upward.điệndienheavyĐ starts like English d; do not say z.thoạithoaiheavyDrop the voice low and short.củacuadippingDip slightly, then recover.tôitoilevelKeep the voice steady and level.làlafallingLet the voice fall gently.
Vietnamese spelling

Số→sờ ô sô sắc Số

điện→đờ iên điên nặng điện

thoại→thờ oai thoai nặng thoại

của→cờ ua cua hỏi của

tôi→tờ ôi tôi

là→lờ a la huyền là

Bạn nhắc lại số giúp tôi được không?

Can you repeat the number for me?

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

BạnbanheavyKeep the final n short.nhắcnhacrisingLift the voice upward.lạilaiheavyDrop the voice low and short.sốsorisingLift the voice upward.giúpgiuprisingLift the voice upward.tôitoilevelKeep the voice steady and level.đượcduocheavyĐ starts like English d; do not say z.khôngkhonglevelKeep the voice steady and level.
Vietnamese spelling

Bạn→bờ an ban nặng Bạn

nhắc→nhờ ăc nhăc sắc nhắc

lại→lờ ai lai nặng lại

số→sờ ô sô sắc số

giúp→giờ up giup sắc giúp

tôi→tờ ôi tôi

được→đờ ươc đươc nặng được

không→khờ ông không

Tôi gọi về đơn hàng hôm qua.

I am calling about yesterday’s order.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

TôitoilevelKeep the voice steady and level.gọigoiheavyDrop the voice low and short.vềvefallingLet the voice fall gently.đơndonlevelĐ starts like English d; do not say z.hànghangfallingLet the voice fall gently.hômhomlevelKeep the voice steady and level.quaqualevelQu is closer to kw than English q.
Vietnamese spelling

Tôi→tờ ôi tôi

gọi→gờ oi goi nặng gọi

về→vờ ê vê huyền về

đơn→đờ ơn đơn

hàng→hờ ang hang huyền hàng

hôm→hờ ôm hôm

qua→quờ a qua

Tín hiệu hơi yếu.

The signal is a little weak.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

TíntinrisingKeep the final n short.hiệuhieuheavyDrop the voice low and short.hơihoilevelKeep the voice steady and level.yếuyeurisingLift the voice upward.
Vietnamese spelling

Tín→tờ in tin sắc Tín

hiệu→hờ iêu hiêu nặng hiệu

hơi→hờ ơi hơi

yếu→yêu sắc yếu

Bạn nói chậm lại giúp tôi.

Please speak more slowly.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

BạnbanheavyKeep the final n short.nóinoirisingLift the voice upward.chậmchamheavyDrop the voice low and short.lạilaiheavyDrop the voice low and short.giúpgiuprisingLift the voice upward.tôitoilevelKeep the voice steady and level.
Vietnamese spelling

Bạn→bờ an ban nặng Bạn

nói→nờ oi noi sắc nói

chậm→chờ âm châm nặng chậm

lại→lờ ai lai nặng lại

giúp→giờ up giup sắc giúp

tôi→tờ ôi tôi

Xin chờ máy một chút.

Please hold for a moment.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

XinxinlevelKeep the final n short.chờchofallingLet the voice fall gently.máymayrisingLift the voice upward.mộtmotheavyDrop the voice low and short.chútchutrisingLift the voice upward.
Vietnamese spelling

Xin→xờ in xin

chờ→chờ ơ chơ huyền chờ

máy→mờ ay may sắc máy

một→mờ ôt môt nặng một

chút→chờ ut chut sắc chút

Tôi sẽ chuyển máy.

I will transfer the call.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

TôitoilevelKeep the voice steady and level.sẽsebrokenUse a short broken rise.chuyểnchuyendippingKeep the final n short.máymayrisingLift the voice upward.
Vietnamese spelling

Tôi→tờ ôi tôi

sẽ→sờ e se ngã sẽ

chuyển→chờ uyên chuyên hỏi chuyển

máy→mờ ay may sắc máy

Anh ấy đang bận đường dây.

His line is busy.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

AnhanhlevelKeep the voice steady and level.ấyayrisingLift the voice upward.đangdanglevelĐ starts like English d; do not say z.bậnbanheavyKeep the final n short.đườngduongfallingĐ starts like English d; do not say z.dâydaylevelKeep the voice steady and level.
Vietnamese spelling

Anh→anh

ấy→ây sắc ấy

đang→đờ ang đang

bận→bờ ân bân nặng bận

đường→đờ ương đương huyền đường

dây→dờ ây dây

Tôi sẽ gọi lại sau.

I will call back later.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

TôitoilevelKeep the voice steady and level.sẽsebrokenUse a short broken rise.gọigoiheavyDrop the voice low and short.lạilaiheavyDrop the voice low and short.sausaulevelKeep the voice steady and level.
Vietnamese spelling

Tôi→tờ ôi tôi

sẽ→sờ e se ngã sẽ

gọi→gờ oi goi nặng gọi

lại→lờ ai lai nặng lại

sau→sờ au sau

Cảm ơn bạn đã gọi.

Thank you for calling.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

CảmcamdippingDip slightly, then recover.ơnonlevelKeep the final n short.bạnbanheavyKeep the final n short.đãdabrokenĐ starts like English d; do not say z.gọigoiheavyDrop the voice low and short.
Vietnamese spelling

Cảm→cờ am cam hỏi Cảm

ơn→ơn

bạn→bờ an ban nặng bạn

đã→đờ a đa ngã đã

gọi→gờ oi goi nặng gọi

Chào bạn.

Goodbye.

Use this line to keep the take a business phone call exchange moving.

Say it

Listen first, then use these tone cues.

ChàochaofallingLet the voice fall gently.bạnbanheavyKeep the final n short.
Vietnamese spelling

Chào→chờ ao chao huyền Chào

bạn→bờ an ban nặng bạn

Practice ladder

  1. 1Listen once at natural speed.
  2. 2Replay at slow speed and shadow each line.
  3. 3Complete the situation without reading.

Common mistakes

  • Do not translate a long English sentence word by word.
  • Keep the relationship pronoun or politeness marker used in the model line.

Cultural notes

  • Use standard nationwide vocabulary with the Quỳnh Anh Northern Vietnamese voice in answering, transferring and closing a workplace phone call.

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